Shipping policy
Processing Times
Please allow 1-2 working days (Monday to Friday) for us to process and ship your order. All packages are provided with a tracking number.
Please note that we do not process or ship orders on weekends or public holidays.
Order Cut-off Time
Order cut-off time is 17:00 London time (GMT). Orders placed after this time will be processed the next business day.
Transit Times
Please allow the following times for delivery:
United Kingdom
Free Shipping: 5-8 Business Days
Carriers
- USPS
- UPS
- DHL
- FedEx
- Royal Mail
Important Notes
Please note, these transit times are estimates and may vary due to unforeseen circumstances such as customs delays, courier issues, or weather-related incidents.
Also, please be aware that business days do not include weekends or public holidays.
Customer Service
If you need to contact our customer service you can reach out to contact@feline-fashion.com
Store Name: Feline Fashion
Company Name: Silverhand Ecommerce Limited
Company Number: 78726814
Company Address: Room 1911A, Unit F, 19/F, Golden Bear Centre, 66 Chai Wan Kok Street, Tsuen Wan, Hong Kong
Warehouse Address: 31 Tainter Rd, Hadlow, Tonbridge TN11 0HN, United Kingdom
Email: contact@feline-fashion.com
Phone: +44 7412 847658
Customer Service Hours: Monday to Friday, 9:00 to 17:00 GMT / Saturday to Sunday, 11:00 to 16:00 GMT